In Chrome, go to the page within website where you are experiencing trouble.
At the top-right of your browser window, click the Chrome menu (⋮).
Select Tools > Developer Tools. The Developer Tools window opens as a docked panel at the side or bottom of Chrome.
Click the Network tab.
Select Preserve log.
You will see a red circle at the top left of the Network tab. This means the capture has started. If the circle is black, click the black circle to start recording activity in your browser.
Refresh the page and reproduce the problem while the capture is running.
After you successfully reproduce the issue, right click on any row of the activity pane and select Save as HAR with Content.
Select the Console tab.
Right-click anywhere in the console and select Save as....
Name the log file Chrome-console.log.
Send the file to our support team for us to investigate this further
