How to reset email account password in SmarterMail 15

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In the following articles, you will learn how to change password for your users using postmaster/administrator accounts from our SmarterMail email hosting

  1. Login to your webmail as an administrator account

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  2. On the left panel, click on the Gear icon to go to your settings


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  3. Under Domain Settings, click on Users


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  4. Select the user you wish to change and click on the Edit button


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  5. Now, you will need to fill in the password twice.

    New Password: xxxxx
    Confirm Password: xxxxx



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  6. Click Save and you will be re-directed back to the list of user account


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  7. You have successfully updated the new account with the new password.

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